Learn Their Name
During my second month of college, our professor gave us a pop quiz. I was a conscientious student and had breezed through the questions until I read the last one: “What is the first name of the woman who cleans … Continue reading →
Tag Archives: Teamwork
Who’s Packing Your Parachute?
Charles Plum, a U.S. Naval Academy graduate, was a jet fighter pilot in Vietnam. After 75 combat missions, his plane was destroyed by a surface-to-air missile. Plumb ejected and parachuted into enemy hands. He was captured and spent six years … Continue reading →
Because the Patient
Dedicated to all healthcare workers, both clinical and non-clinical… Because the patient has a need, we have a job to do. Because the patient has a choice, we must be the better choice. Because the patient has sensibilities, we must … Continue reading →
I Am the Decisive Element
“I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or … Continue reading →