“Leadership is practiced not so much in words as in attitudes and actions.” – Harold S. Geneen
The Wrong Part Number
A parts manager for a small electronics shop, had occasion to order part No. 669 from the factory. But when he received it he noticed that someone had sent part No. 699 instead.
Furious at the factory’s incompetence, he promptly sent the part back along with a letter giving them a piece of his mind. Less than a week later, he received the same part back with a letter containing just four words: “TURN THE PART OVER.”
A Matter of Perspective
A little boy was overheard talking to himself as he strutted through the backyard, wearing his baseball cap and toting a ball and bat: “I’m the greatest hitter in the world,” he announced. Then, he tossed the ball into the air, swung at it, and missed. “Strike one!” he yelled.
Undaunted, he picked up the ball and said again, “I’m the greatest hitter in the world!” He tossed the ball into the air. When it came down he swung again and missed. “Strike two!” he cried. The boy then paused a moment to examine his bat and ball carefully. He spit on his hands and rubbed them together. He straightened his cap and said once more, “I’m the greatest hitter in the world!”
Again he tossed the ball up in the air and swung at it. He missed. “Strike three!” “Wow!” he exclaimed. “I’m the greatest pitcher in the world!”
Stand Up When You’re On the Phone
“Stand up when you’re on the phone. A USC study found that your brain’s information processing speed increases 5 to 20 percent when you’re standing. Think you may look a little goofy standing around? You’d be in good company. Thomas Jefferson, Ernest Hemingway and Winston Churchill all stood while working.” – David Cottrell