An actual correspondence that actually occurred between a London hotel’s staff and one of its guests. ——————– Dear Maid, Please do not leave any more of those little bars of soap in my bathroom since I have brought my own … Continue reading →
How we look at things definitely has an impact on how we think and behave. First, read this from top to bottom. Then, read it from bottom to top and notice how everything changes. Written by a 14 year old… … Continue reading →
“Pay attention. Be astonished. Tell about it.” – Mary Oliver
Continue reading →“We need to learn to listen better, even practice if we need to. We should listen to understand, but many times we only listen to respond.” – Greg Taunt
Continue reading →For months Bill had been Lynn’s devoted admirer. Now, at long last, he had collected up sufficient courage to ask her the most momentous of all questions. “There are quite a lot of advantages to being a bachelor,” Bill began, … Continue reading →
“What we give our attention to, grows. The attention you pay to a behavior, the more it will be repeated. Accentuating the positive and redirecting the negative are the best tools for increasing productivity.” – Ken Blanchard
Continue reading →True tech support stories from the past, as told by the people who worked them: A woman called the Canon help desk with a problem with her printer. The tech asked her if she was “running it under Windows.” The woman … Continue reading →
“To listen is to lean in, softly, with a willingness to be changed by what we hear.” – Mark Nepo
Continue reading →“If you care enough to ask, you are called to listen…then you must respond.” – Kathy Newkirk
Continue reading →“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
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