Learning to Listen
“We need to learn to listen better, even practice if we need to. We should listen to understand, but many times we only listen to respond.” – Greg Taunt
Continue reading →Tag Archives: Communication
The Big Question
For months Bill had been Lynn’s devoted admirer. Now, at long last, he had collected up sufficient courage to ask her the most momentous of all questions. “There are quite a lot of advantages to being a bachelor,” Bill began, … Continue reading →
Attention and Productivity
“What we give our attention to, grows. The attention you pay to a behavior, the more it will be repeated. Accentuating the positive and redirecting the negative are the best tools for increasing productivity.” – Ken Blanchard
Continue reading →Tech Support – The Good Ole Days
True tech support stories from the past, as told by the people who worked them: A woman called the Canon help desk with a problem with her printer. The tech asked her if she was “running it under Windows.” The woman … Continue reading →
True Listening
“To listen is to lean in, softly, with a willingness to be changed by what we hear.” – Mark Nepo
Continue reading →Ask, Listen, Respond
“If you care enough to ask, you are called to listen…then you must respond.” – Kathy Newkirk
Continue reading →How You Made Them Feel
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
Continue reading →Quote Me
“Quote me as saying I was mis-quoted.” – Groucho Marx
Continue reading →Challenging Our Assumptions
“When we work alone, our assumptions go unchecked. We do the best we can with what we know. However, when we work in teams, our assumptions and limiting beliefs are revealed through our expressed attitudes, choices, behaviors, and results. When … Continue reading →
The Power of Laughter
“Laughter is the shortest distance between two people.” – Victor Borge
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