True tech support stories from the past, as told by the people who worked them: A woman called the Canon help desk with a problem with her printer. The tech asked her if she was “running it under Windows.” The woman … Continue reading →
“To listen is to lean in, softly, with a willingness to be changed by what we hear.” – Mark Nepo
Continue reading →“If you care enough to ask, you are called to listen…then you must respond.” – Kathy Newkirk
Continue reading →“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
Continue reading →“Quote me as saying I was mis-quoted.” – Groucho Marx
Continue reading →“When we work alone, our assumptions go unchecked. We do the best we can with what we know. However, when we work in teams, our assumptions and limiting beliefs are revealed through our expressed attitudes, choices, behaviors, and results. When … Continue reading →
“Laughter is the shortest distance between two people.” – Victor Borge
Continue reading →“Everything you say should be true, but not everything true should be said.” – Voltaire
Continue reading →“The universe is composed of subjects to be communed with, not primarily of objects to be used.” – Thomas Berry
Continue reading →“Your very silence shows you agree.” – Euripides
Continue reading →